Privacy Policy

Terms & Policies

Privacy Policy

Effective Date: July 7, 2026

This Privacy Policy explains how My Quiet Cave, DBA Anchor International (“Anchor International,” “we,” “us,” or “our”) collects, uses, discloses, stores, and protects information when individuals visit our website, make donations, purchase or download resources, register for training, participate in membership or training plans, submit forms, communicate with us, or otherwise use our online services.

This Policy applies to our website, online forms, donation pages, training resources, memberships, digital products, newsletters, and other online services where this Policy is posted or referenced.

By using our website or services, you acknowledge that you have read and understand this Privacy Policy.

1. Organization Information

Legal Entity: My Quiet Cave, DBA Anchor International
State of Incorporation: Colorado
Mailing Address: 455 S Youngfield Ct, Lakewood, Colorado 80228
Privacy Contact Email: Please contact us on our Contact page.

2. Our Role and Mission Context

Anchor International is a nonprofit organization that provides faith-based, educational, ministry, training, and mental health education resources. Our services may include educational content, digital resources, facilitator training, church partnership materials, memberships, donor communications, and related nonprofit programs.

Our content is provided for educational, ministry, and informational purposes. We do not provide medical care, psychological treatment, psychotherapy, diagnosis, crisis counseling, or emergency services through our website.

3. Information We Collect

We may collect information directly from you, automatically through technology, and from third-party service providers that help us operate our website and services.

A. Information You Provide Directly

You may provide personal information when you:

Make a donation.
Purchase or download a digital resource.
Register for a training plan, membership, event, course, or program.
Submit a contact form.
Sign up for a newsletter or email list.
Apply to volunteer or participate in ministry-related opportunities.
Submit a church partnership inquiry.
Communicate with us by email, form, or other means.
Create or manage an account.
Participate in facilitator training or certification-related activities.
Submit testimonials, comments, feedback, or other content.

This information may include:

Name.
Email address.
Phone number.
Mailing address.
Billing address.
Donation information.
Purchase history.
Membership or subscription status.
Training registration details.
Church or organization name.
Volunteer interest information.
Communication preferences.
Any information you choose to include in forms, messages, applications, or correspondence.

B. Donation and Payment Information

When you make a donation, purchase a digital product, or register for a paid membership or training plan, payment information may be processed by third-party payment processors such as Stripe or other payment providers.

We do not intend to store full credit card numbers on our own servers. Payment processors may provide us with limited transaction information, such as:

Donor or purchaser name.
Email address.
Billing address.
Donation or purchase amount.
Transaction date.
Payment status.
Transaction ID.
Card type or last four digits, where applicable.
Refund or chargeback status.

Payment processors handle payment data according to their own privacy policies and security practices.

C. Account, Membership, and Training Information

If you create an account, participate in a membership, or register for training, we may collect and maintain information related to:

Account username.
Login status.
Membership level.
Training plan enrollment.
Subscription status.
Protected content access.
Course or training progress, where applicable.
Certifications or facilitator-related records, where applicable.
Communications related to your participation.

D. Digital Product and Download Information

If you purchase, access, or download workbooks, guides, PDFs, videos, curricula, or other digital resources, we may collect information related to:

Product ordered.
Date of purchase or download.
Account or checkout information.
Download access records.
License or permission status.
Customer support requests.

E. Newsletter and Email Communication Information

If you sign up for email communications, newsletters, updates, or announcements, we may collect:

Name.
Email address.
Subscription preferences.
Email engagement information, such as opens, clicks, unsubscribe status, and delivery information.

You may unsubscribe from marketing or newsletter emails by using the unsubscribe link included in those emails or by contacting us.

F. Information Collected Through Forms

We may use online forms, including third-party form tools, to collect information for:

Contact requests.
Volunteer applications.
Church partnership inquiries.
Training registrations.
Facilitator applications.
Event registrations.
Program interest forms.
Other nonprofit or ministry-related communications.

The information collected depends on the specific form and what you choose to submit.

G. Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

IP address.
Browser type.
Device type.
Operating system.
Pages visited.
Referring website.
Date and time of visit.
Approximate location derived from IP address.
Site usage data.
Cookie and tracking information.
Error logs and security logs.

This information helps us operate the website, improve functionality, understand website traffic, secure the website, and troubleshoot technical issues.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, scripts, local storage, and similar technologies.

These technologies may be used to:

Keep users logged in.
Maintain shopping cart functionality.
Process checkout activity.
Protect website security.
Remember preferences.
Measure website traffic.
Understand how visitors use the website.
Improve user experience.
Support analytics tools such as Google Analytics.

Examples of cookie-related technologies may include cookies from WordPress, WooCommerce, MemberPress, Google Analytics, security tools, payment integrations, and other website service providers.

You can usually control cookies through your browser settings. However, disabling cookies may affect website functionality, including account login, membership access, shopping cart features, checkout, and protected content.

Additional details may be provided in our separate Cookie Policy.

5. How We Use Information

We may use personal information for the following purposes:

To operate, maintain, and improve our website.
To process donations.
To process purchases and digital downloads.
To provide receipts, confirmations, and acknowledgments.
To manage memberships and training plans.
To provide access to protected content.
To register users for courses, events, training, or programs.
To respond to inquiries and support requests.
To communicate with donors, members, volunteers, churches, partners, and website users.
To send newsletters, updates, and ministry communications where permitted.
To administer facilitator training or certification-related processes.
To manage church partnership inquiries.
To provide educational and ministry resources.
To enforce our Terms of Service and related policies.
To protect website security and prevent fraud.
To detect, investigate, or prevent misuse of our services.
To maintain internal records.
To comply with legal, tax, accounting, reporting, and regulatory obligations.
To protect our legal rights and the rights of others.

6. Legal Bases for Processing International User Information

Because Anchor International may serve individuals and organizations outside the United States, certain privacy laws may require us to identify a legal basis for processing personal information.

Depending on the context, we may process information based on:

Consent, such as when you subscribe to email communications or submit certain forms.
Contractual necessity, such as when we process purchases, memberships, training registrations, or account access.
Legal obligation, such as maintaining donation, tax, financial, and compliance records.
Legitimate interests, such as operating our website, improving services, communicating with users, preventing fraud, securing our systems, and carrying out our nonprofit mission.
Vital or public interests, where applicable and legally recognized.

Where consent is required, you may withdraw consent as permitted by law. Withdrawal of consent does not affect processing that occurred before withdrawal.

7. How We Share Information

We do not sell personal information.

We may share information with trusted third parties when necessary to operate our website, provide services, process payments, communicate with users, comply with law, or support our nonprofit mission.

These may include:

Website hosting providers.
WordPress-related service providers.
WooCommerce-related service providers.
Payment processors, including Stripe.
Membership platforms, including MemberPress.
Email communication providers, including Mailchimp.
Form providers, including Smartsheet.
Analytics providers, including Google Analytics.
Security, fraud prevention, and spam protection providers.
Accountants, attorneys, auditors, consultants, and professional advisors.
Government agencies, regulators, courts, or law enforcement where required by law.
Successors or related entities in the event of a restructuring, merger, asset transfer, or similar organizational change.

Service providers are expected to use information only as necessary to provide services to us or as otherwise permitted by law.

8. Donor Privacy

We respect the privacy of donors.

We do not sell, rent, or trade donor lists. We do not provide donor lists to third parties for their own marketing purposes.

We may use donor information to:

Process donations.
Provide receipts and acknowledgments.
Maintain donation records.
Communicate about Anchor International’s work.
Comply with legal, tax, accounting, and reporting obligations.
Prevent fraud or misuse of donation systems.

Donation-related records may be retained as necessary for nonprofit, tax, legal, accounting, and audit purposes.

9. Sensitive Information

Because our work involves mental health education and ministry-related topics, individuals may choose to submit information that is personal or sensitive.

Please do not submit highly sensitive information through our website. This includes information such as detailed medical history, diagnosis information, crisis information, government identification numbers, financial account numbers, or other sensitive personal data.

Our website is not designed for emergency communication. If you are experiencing an emergency, contact local emergency services immediately.

Information submitted through the website does not create a healthcare provider-patient relationship, therapist-client relationship, counselor-client relationship, or other clinical relationship.

10. Health-Related and Mental Health Information

Anchor International provides educational, ministry, training, and informational resources related to mental health and community support. We are not a substitute for licensed medical, psychological, psychiatric, counseling, or emergency services.

Information submitted to us through general website forms, emails, training registrations, contact forms, church partnership forms, volunteer applications, or other ordinary website features is not intended to be treated as medical records or protected health records.

If a specific program or service has additional privacy terms, consent forms, or confidentiality rules, those terms may apply in addition to this Privacy Policy.

11. User Submissions and Testimonials

If you submit testimonials, feedback, comments, stories, photos, videos, or other content, we may collect the information you provide. We will use such submissions in accordance with our Terms of Service, any applicable consent, and applicable law.

Do not submit another person’s personal information unless you have appropriate permission to do so.

12. Children’s Privacy

Our website and services are intended for adults, churches, organizations, ministry leaders, educators, facilitators, donors, volunteers, and similar users.

We do not knowingly provide services directly to children under 13 years of age, and we do not knowingly collect personal information directly from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

If you believe a child has provided us with personal information, please contact us on our Contact page.

13. International Users and Data Transfers

Anchor International is based in the United States. If you access our website or services from outside the United States, your information may be collected, processed, stored, or transferred in the United States or other countries where we or our service providers operate.

Privacy laws in the United States and other countries may differ from those in your country. Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

By using our website or services, you understand that your information may be processed in the United States and other jurisdictions.

14. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may vary depending on the type of information and the reason it was collected. For example:

Donation and financial records may be retained for tax, accounting, audit, and legal purposes.
Account and membership records may be retained while an account is active and for a reasonable period afterward.
Training and certification-related records may be retained to verify participation, completion, or eligibility.
Email subscription records may be retained until you unsubscribe or request deletion, subject to legal and operational needs.
Website logs may be retained for security, troubleshooting, and analytics purposes.

When information is no longer reasonably needed, we may delete, anonymize, or securely archive it.

15. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

These safeguards may include:

Use of reputable third-party payment processors.
Limited access to personal information.
Website security tools.
Secure account authentication practices.
Administrative controls.
Monitoring for suspicious activity.
Use of service providers with security practices appropriate to their role.

No method of transmission or storage is completely secure. We cannot guarantee absolute security of information transmitted through the internet.

You are responsible for maintaining the confidentiality of your account login credentials and for promptly notifying us of any unauthorized account activity.

16. Your Privacy Choices

Depending on your location and applicable law, you may have the right to:

Request access to personal information we maintain about you.
Request correction of inaccurate information.
Request deletion of personal information.
Object to or restrict certain processing.
Request a copy of your information in a portable format.
Withdraw consent where processing is based on consent.
Opt out of marketing communications.
Opt out of certain analytics or targeted advertising activities, where applicable.
Appeal a denied privacy request, where applicable.

To exercise privacy rights, please contact us on our Contact page.

We may need to verify your identity before fulfilling a request. We may deny or limit requests where permitted by law, including when retention is required for legal, tax, accounting, security, fraud prevention, dispute resolution, or legitimate nonprofit purposes.

17. U.S. State Privacy Rights

Some U.S. state privacy laws provide residents with additional rights regarding personal information. These rights vary by state and may apply only to organizations that meet certain legal thresholds.

Where applicable, residents of certain states may have rights to:

Access personal information.
Correct inaccurate personal information.
Delete personal information.
Obtain a copy of personal information.
Opt out of sale, targeted advertising, or certain profiling.
Limit certain uses of sensitive personal information.
Appeal a denial of a privacy rights request.

We do not sell personal information.

Where legally required and technically feasible, we will honor recognized universal opt-out mechanisms or browser-based privacy signals.

To submit a privacy request, please contact us on our Contact page.

18. European Economic Area, United Kingdom, and Switzerland Privacy Rights

If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have additional rights under applicable data protection laws.

These may include the right to:

Access your personal data.
Correct inaccurate or incomplete data.
Request deletion of personal data.
Restrict processing.
Object to processing.
Request data portability.
Withdraw consent.
Lodge a complaint with a data protection authority.

We process personal data only where we have a lawful basis to do so, as described in this Policy.

Because Anchor International is based in the United States, personal data may be transferred outside your country. Where required, we will take steps intended to provide appropriate safeguards for such transfers.

19. Canada, Australia, and Other International Privacy Rights

Users in Canada, Australia, and other jurisdictions may have rights to access, correct, or request information about the handling of personal information.

Where required by applicable law, we will respond to privacy requests in accordance with the applicable legal requirements.

To submit a request, please contact us on our Contact page.

20. Email Communications

We may send emails related to:

Donations.
Receipts.
Purchases.
Memberships.
Training registrations.
Account activity.
Program participation.
Important administrative updates.
Newsletter or ministry updates.
Fundraising or donor communications.
Website or policy changes.

You may unsubscribe from marketing or newsletter emails by using the unsubscribe link in the email or by contacting us. Even if you unsubscribe from marketing emails, we may still send transactional, administrative, legal, or account-related communications.

21. Third-Party Websites and Services

Our website may link to third-party websites, platforms, resources, videos, donation pages, payment processors, social media pages, or other services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites or services. Your use of third-party services is governed by their own terms and privacy policies.

22. Social Media and Embedded Content

Our website may include embedded content or links from third-party platforms, such as videos, social media content, maps, or other external media. Embedded content from third-party websites may collect information about you, use cookies, or track your interaction with that content.

Your interaction with social media platforms or embedded content is governed by the privacy policies of those third parties.

23. Analytics

We may use analytics tools, including Google Analytics, to understand how visitors use our website.

Analytics tools may collect information such as:

Pages visited.
Time spent on pages.
Browser and device information.
General location information.
Referring websites.
Interaction data.

This information helps us improve website content, functionality, and user experience.

You may be able to limit analytics tracking through browser settings, cookie settings, or tools provided by analytics providers.

24. Fraud Prevention, Security, and Legal Compliance

We may use and disclose information when we believe it is reasonably necessary to:

Protect our website and systems.
Prevent fraud, abuse, or unauthorized access.
Enforce our Terms of Service.
Protect the rights, safety, and property of Anchor International, users, donors, members, volunteers, partners, or others.
Comply with legal obligations.
Respond to lawful requests from courts, regulators, law enforcement, or government agencies.
Establish, exercise, or defend legal claims.

25. Accessibility of This Policy

We intend for this Privacy Policy to be reasonably accessible to users. If you need this Policy in another format, please contact us on our Contact page.

26. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we update the Policy, we will revise the Effective Date above. Changes become effective when posted unless otherwise stated.

Your continued use of our website or services after changes are posted means you acknowledge the updated Policy.

We recommend reviewing this Policy periodically.

27. Contact Us

Questions, concerns, or privacy requests may be directed to:

My Quiet Cave, DBA Anchor International
455 S Youngfield Ct
Lakewood, Colorado 80228

Email: Please contact us on our Contact page.